Contact Us

At Swindon and Gloucestershire Mind, we are committed to providing high-quality, compassionate and inclusive services. If you feel we have not met these standards, we want to hear from you. Your feedback helps us learn, improve and ensure that everyone accessing our support receives the respect and care they deserve.

We encourage you to raise any concerns as soon as possible. You can speak directly with a member of staff or contact our team using the details below. Many issues can be resolved informally, but if you wish to make a formal complaint, you can do so in writing or by completing our Formal Complaints Form.

You can read our full Compliments, Comments & Complaints Policy by clicking the link below. This document will open in a new webpage.

If you would like to submit a formal complaint, you may download and complete our form using the link below:

You can then email or post your completed form to us.

Email: [email protected]
Post:
Swindon and Gloucestershire Mind
Sanford House, Sanford Street
Swindon, SN1 1HE

If you need support completing your complaint, require reasonable adjustments, or English is not your first language, please let us know – we are happy to help.